For a better understanding of the grievance process, below is a step-by-step guide that describes the exact steps to take and what to expect:
You must first file a grievance with your service provider, and you must complete their entire process.
After filing your grievance with your provider, they must contact you within 3 business days.
If your service provider does not complete the grievance process with you, please contact us.
Click here to give us more information and file a grievance without your provider's cooperation. Start Grievance
You may request grievance info using any of the the following methods
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